About Us
At New Strata we strive to reduce the pressure of the day-to-day running of your strata scheme. What sets us apart is our unique approach to strata management, recognising that your property is more than just bricks and mortar. It holds immense value as your home, a community, and often your most significant investment or place of business.
Key factors of our business:
Service Continuity: We offer a personalised service with a single point of contact for all our clients. We believe in cultivating relationships and spending time to understand your scheme's needs.
Dedicated and Hard-Working Team: The team at New Strata is committed to delivering exceptional service. We understand the importance of your property and work diligently to meet your needs and exceed your expectations.
Tailored Management Approach: While we have effective systems in place to ensure compliance with the increasingly complex and litigious world of strata management, we maintain a small enough scale to provide individualised attention to each scheme. We understand that every property has unique requirements and tailor our management approach accordingly, rather than adopting a one-size-fits-all approach.
Focus on Training and Professional Development: We place a strong emphasis on continuous training and staying abreast of industry changes. By prioritizing ongoing education and embracing innovative solutions, we ensure that our team remains up to date with industry best practices and can effectively address the evolving needs of our clients.
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By choosing our services, you benefit from our can-do approach to strata management. This approach sets us apart as a provider that goes beyond traditional strata management.
Mission
Our mission is to provide exceptional strata management services driven by knowledge, wisdom, and integrity.
We believe that knowledge is the foundation of excellence. By harnessing the power of knowledge, we are able to navigate complex strata management challenges with confidence. With wisdom as our compass, we prioritize harmony, transparency, and fairness in all our interactions. By drawing upon our experience, we offer valuable insights and guidance to help strata communities thrive.
Integrity is the cornerstone of our business. We hold ourselves to the highest ethical standards and are committed to transparency, honesty, and accountability. We build strong relationships with our clients, and stakeholders based on trust and respect. With integrity as our guiding principle, we ensure that our actions are always aligned with the best interests of the communities we serve.
Together, we can create harmonious, thriving, and sustainable living environments and enhance the quality of life for all residents.
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Vision
We are committed to excellence in all that we do. Our vision is to be recognised as the most dedicated and reliable strata management partner. With a deep sense of commitment, we work tirelessly to meet the unique needs of each scheme. Respect is at the heart of our vision. We understand that by nurturing a respectful atmosphere, we can build strong relationships, promote collaboration, and create harmonious strata communities that thrive.
By embracing accountability, commitment, and respect as the pillars of our vision, we aim to lead the strata management industry by example. Through our unwavering dedication to these values, we will empower strata communities to thrive and achieve the objectives of the strata company.
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